Privacy policy

Effective Date: June 15, 2024

This Privacy Policy outlines how MakeWear ("Site," "we," "us," or "our") collects, uses, and shares your personal information when you visit our website, utilize our services, make purchases from MakeWear.com, or engage with us in other ways (collectively referred to as "Services"). The terms "you" and "your" refer to any user of these Services, including customers, website visitors, or any other individuals whose information we may collect under this policy.

Please review this Privacy Policy thoroughly. By accessing or using any of our Services, you agree to the practices described in this document regarding the collection, use, and sharing of your information. If you do not agree with our policies, please refrain from using our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When changes are made, the revised Privacy Policy will be posted on the Site, and the "Last updated" date will be revised accordingly. We will also take any necessary steps required by applicable laws.

Collection and Use of Personal Information

To provide and enhance our Services, we collect personal information about you from various sources, as detailed below. The type of information we collect and how we use it can vary depending on your interaction with us.

In addition to the uses described below, we may use your information to communicate with you, deliver our Services, comply with legal obligations, enforce our terms of service, and protect the integrity of our Services and the rights of our users.

Personal Information We Collect

The specific types of personal information we collect depend on how you interact with our Site and Services. "Personal information" refers to data that identifies, relates to, or can be associated with you. Below are the categories of personal information we collect:

Information You Provide Directly:

  • Contact Information: Your name, address, phone number, and email.
  • Order Information: Details such as your name, billing and shipping addresses, payment confirmation, email address, and phone number.
  • Account Information: Username, password, and security questions.
  • Shopping Information: Items you view, add to your cart, or wishlist.
  • Customer Support Information: Information you provide when communicating with us, such as messages sent through our Services.

Some features of our Services may require you to provide certain personal information. Opting not to provide this information may limit your access to certain features.

Information Collected Through Cookies:

We automatically gather information about your interactions with the Services, referred to as "Usage Data," using cookies, pixels, and similar technologies. This may include details about how you access and use our Site, your device and browser information, network connection details, IP address, and other data regarding your interaction with our Services.

Information Obtained from Third Parties:

We may receive information about you from third parties, including vendors and service providers, who may collect information on our behalf, such as:

  • Service Providers: Companies like Shopify that support our Site and Services.
  • Payment Processors: Entities that collect payment details to process transactions and fulfill orders.

We may also collect information through online tracking technologies like pixels, web beacons, and cookies when you visit our Site or interact with our emails, Services, or advertisements. Any third-party information we obtain will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of third-party information or their policies and practices. For more details, see the "Third Party Websites and Links" section below.

Use of Personal Information

We use your personal information for various purposes, including but not limited to:

  • Providing Products and Services: To fulfill orders, process payments, manage accounts, arrange shipping, and facilitate returns and exchanges.
  • Marketing and Advertising: To send promotional communications and show advertisements tailored to your interests.
  • Security and Fraud Prevention: To detect and address fraudulent or illegal activities. If you create an account, you are responsible for safeguarding your credentials.
  • Communication: To offer customer support and improve our Services.

Cookies

Our Site uses cookies to enhance and operate our Services. Cookies help us remember your preferences, run analytics, and understand how users interact with our Services. We may also allow third parties to use cookies to tailor advertising on our Site and other websites.

You can manage cookies through your browser settings, but blocking cookies may affect your experience and limit access to certain features.

Disclosure of Personal Information

We may disclose your personal information to third parties in specific circumstances, such as:

  • Service Providers: Vendors who perform tasks on our behalf (e.g., IT management, payment processing, customer support).
  • Business and Marketing Partners: Including Shopify, to deliver services and advertising.
  • Legal Obligations: To comply with legal requirements, enforce our terms, or protect the rights of our users.

We have disclosed certain categories of personal information in the past 12 months as part of our business operations.

User-Generated Content

If you post reviews or other content on public areas of our Services, this information will be accessible to the public. We cannot control how others may use this information and are not responsible for the privacy or security of information you choose to make public.

Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy or security of these sites. Review their policies before providing any personal information.

Children’s Data

Our Services are not intended for use by children, and we do not knowingly collect information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request its deletion.

Security and Retention

We take reasonable steps to protect your personal information but cannot guarantee perfect security. The retention of your information depends on factors like maintaining your account, legal obligations, and resolving disputes.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, such as the right to access, delete, correct, or transfer your data. You may also have the right to withdraw consent, restrict processing, or appeal decisions.

You can manage your communication preferences by unsubscribing from promotional emails, though we may still send non-promotional messages.

We do not discriminate against users for exercising their rights. We may need to verify your identity before processing requests and will respond in a timely manner as required by law.

Complaints

If you have concerns about our data practices, please contact us. If unsatisfied with our response, you may have the right to appeal or file a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country of residence, including in the United States. We rely on recognized transfer mechanisms to protect your data when it is transferred out of Europe.

Contact Information

For any questions regarding our privacy practices or to exercise your rights, please contact us at contact.makewear@gmail.com or call us at 7397963766.